Learn how to write clear, professional emails, memos, and letters that get your message across effectively. This course provides practical tips and best practices to help you choose the right format, structure your writing, and communicate with confidence.
$201 excl. GST
Est. learning time: 5 hours
Access time: 90 days
Self-paced
Communicating clearly and concisely in written formats like email, memos, and letters is very important in a workplace setting. Clearly communicating your thoughts, plans and proposals is a highly effective means to advance your ideas and earn the respect of your peers. This course will help you improve your use of these common business communication vehicles by providing best practices and effective tips and techniques.
- Recognise when it's appropriate to use an email, a memo, or a letter
- Explain the parts of an email, a memo, and a letter, and format each so that the communication is effective
- Consider primary and secondary uses for the email, memo, or letter
- Explain how to facilitate both primary and secondary uses
- Create a sample email, memo, and letter employing best practices
Our courses are delivered through an intuitive, learner-friendly online platform designed with professionals in mind. Key features include:
- Designed for adult learners with engaging, practical content
- ADA compliant to ensure accessibility for all learners
- Customisable appearance so learners can adjust their view preferences
- Course search and progress tracking for easy navigation and completion monitoring
- Interactive tools such as games, flashcards, case studies, and knowledge checks
- Instructional videos and expert support to bring concepts to life and answer your questions
- Course feedback opportunities to continually enhance the learning experience
Watch the demo video here to see these features in action.
- 5 ATD CI Credits
- 5 HRCI Credits
- 0.50 IACET CEU Credits
- 5 SHRM Credits
- 5 PMI PDUs:
- 4 Power Skills PDUs
- 1 Ways of Working PDUs
Our website offers three payment options for training courses. When you select "BOOK NOW" you will be taken to the checkout. Step two: "Billing Details" is where you can continue with payment options:
- Credit Card Payments: Power Skills uses Stripe payment gateway to process Visa, Mastercard, Amex, as well as Apple Pay and Google Pay transactions. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry so you can be confident that your card details are protected for online purchases.
Who should attend?
This course is ideal for professionals, managers, and students who want to strengthen their workplace communication skills. It’s especially valuable for:
- Employees who regularly write emails, memos, or formal letters
- Managers and team leaders looking to improve clarity in communication
- Students and early-career professionals preparing for office environments
- Anyone seeking to present their ideas more clearly and professionally in writing
Accreditations
