Discover how to use emotional intelligence to strengthen relationships, manage conflict, and improve team performance. This course explores the core EI skills every manager needs to lead with empathy, self-awareness, and impact.
$146 excl. GST
Est. learning time: 3 hours
Access time: 90 days
Self-paced
Emotional intelligence (EI) is our ability to identify and control our emotions to achieve positive outcomes in our relationships. Managers with high EI are better equipped to deal with subordinates, colleagues, and company executives, and they can do a better job of handling and resolving conflicts.
This one-module course reviews the underlying concepts of emotional intelligence and explores how managers can improve and make use of their emotional intelligence.
- Discuss the role of emotional intelligence for managers
- Explain why improving emotional intelligence can have a positive impact on managerial performance
- Recognise the importance of emotional intelligence in successful management
- Discuss the nine key EI factors
- Apply EI factors to business management scenarios
Our courses are delivered through an intuitive, learner-friendly online platform designed with professionals in mind. Key features include:
- Designed for adult learners with engaging, practical content
- ADA compliant to ensure accessibility for all learners
- Customisable appearance so learners can adjust their view preferences
- Course search and progress tracking for easy navigation and completion monitoring
- Interactive tools such as games, flashcards, case studies, and knowledge checks
- Instructional videos and expert support to bring concepts to life and answer your questions
- Course feedback opportunities to continually enhance the learning experience
👉 Watch the demo video here to see these features in action.
- 0.3 IACET CEUs
- 3 HRCI Credits
- 3 SHRM PDCs
- 3 ATD CI Credits
Our website offers three payment options for training courses. When you select "BOOK NOW" you will be taken to the checkout. Step two: "Billing Details" is where you can continue with payment options:
- Credit Card Payments: Power Skills uses Stripe payment gateway to process Visa, Mastercard, Amex, as well as Apple Pay and Google Pay transactions. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry so you can be confident that your card details are protected for online purchases.
Who should attend?
This course is ideal for current and aspiring managers who want to enhance their leadership effectiveness through emotional intelligence. It’s also valuable for:
- Team leaders and supervisors managing diverse teams
- Professionals aiming to improve communication and collaboration skills
- Managers seeking better strategies for conflict resolution
- Anyone looking to lead with empathy and self-awareness
Accreditations
