Whether in business or everyday life, strong negotiation skills are essential. This course equips you with practical strategies, key concepts like BATNA and ZOPA, and real-world examples to help you negotiate with confidence and clarity.
$146 excl. GST
Est. learning time: 3 hours
Access time: 90 days
Self-paced
We all negotiate every day. And even though negotiations are an integral part of our lives, techniques for managing these situations are not instinctive; they must be learned. Experienced negotiators make a conscious decision about what type of negotiation strategy to use based on a number of factors such as the importance of the relationship and the importance of what is at stake.
Understanding key concepts such as the "best alternative to no agreement", reservation price, and the "zone of possible agreement" can help you conduct a successful negotiation. And since power is a fundamental dynamic in negotiations, it is important for negotiators to have a basic understanding of ways they can exert and also gain power in a discussion. This course should be an essential part of any basic business and management training.
- Define negotiation
- Explain the differences between principled negotiation, distributive negotiation, integrative negotiation and mixed motive negotiation
- Discuss what BATNA is and why it is important within the context of a negotiation
- Describe the concepts of reservation price and ZOPA, as well as how they relate to one another in a negotiation
- Describe the steps that should be taken to plan for a negotiation
- Explain the ways that power can be used in a negotiation, and how power can be gained from different sources
- Identify different behaviours that can pose challenges to a negotiation and may cause impasses
- Apply the concepts of negotiation to two real-world scenarios
Our courses are delivered through an intuitive, learner-friendly online platform designed with professionals in mind. Key features include:
- Designed for adult learners with engaging, practical content
- ADA compliant to ensure accessibility for all learners
- Customisable appearance so learners can adjust their view preferences
- Course search and progress tracking for easy navigation and completion monitoring
- Interactive tools such as games, flashcards, case studies, and knowledge checks
- Instructional videos and expert support to bring concepts to life and answer your questions
- Course feedback opportunities to continually enhance the learning experience
Watch the demo video here to see these features in action.
- 0.3 IACET CEUs
- 3 HRCI Credits
- 3 SHRM PDCs
- 3 ATD CI Credits
- 3 PMI PDUs:
- 0.5 Ways of Working PDUs
- 2.5 Power Skills PDUs
Our website offers three payment options for training courses. When you select "BOOK NOW" you will be taken to the checkout. Step two: "Billing Details" is where you can continue with payment options:
- Credit Card Payments: Power Skills uses Stripe payment gateway to process Visa, Mastercard, Amex, as well as Apple Pay and Google Pay transactions. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry so you can be confident that your card details are protected for online purchases.
Who should attend?
This course is designed for anyone looking to improve their negotiation skills, whether in a professional or personal setting. It's ideal for:
- Business professionals and managers
- Sales, procurement, and HR professionals
- Entrepreneurs and small business owners
- Students and early-career professionals
- Anyone who wants to negotiate more effectively and confidently
Accreditations
