This course helps project leaders build essential interpersonal skills from delegation and facilitation to conflict resolution and ethical leadership so they can guide teams effectively, solve problems, and inspire trust.
$146 excl. GST
Est. learning time: 3 hours
Access time: 90 days
Self-paced
Successful project leaders understand that, to help their teams meet their objectives, they'll need to employ solid leadership and interpersonal skills that aid and empower the team's members. They'll have to apply sound delegation and facilitation strategies that allow the project staff to stay focused and remain on task. They'll need to make use of strong conflict resolution and negotiation training to address any issues that could hinder team production. And they'll have to demonstrate ethical leadership and compliance qualities that project participants can look to to guide their decisions and actions.
This self-paced, fully online course will help learners explore the key leadership and interpersonal skill set project leaders use to oversee projects and organise teams successfully. They'll get an overview of the behaviours that support project management, which will allow them to productively address problems, keep teams on track, and build trust among their coworkers, colleagues, and stakeholders.
- Describe the skills that project leaders use to support project performance.
- Apply and evolve team leadership strategies to ensure effective team guidance.
- Demonstrate how delegated authority can enhance project execution and production.
- Explain how empowerment can help teams achieve both short-term and long-term goals.
- Identify how servant leadership allows project teams to meet objectives and reach their full potential.
- Employ facilitation techniques that will aid in decision-making and meeting management.
- Summarise negotiation strategies that will result in winning outcomes for all parties.
- Implement tools and techniques to resolve organisational conflict.
- Understand the role that ethical conduct and responsibility play in effective team management and leadership.
- 0.3 IACET CEUs
- 3 HRCI Credits
- 3 SHRM PDCs
- 3 ATD CI Credits
- 3 PMI PDUs:
- 0.5 Ways of Working PDUs
- 1.75 Power Skills PDUs
- 0.75 Business Acumen PDUs
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Who should attend?
This course is ideal for project managers, team leaders, and aspiring leaders who want to strengthen their leadership presence and people skills. It’s also valuable for:
- Professionals managing cross-functional or distributed teams
- Leaders seeking to improve delegation, facilitation, and conflict resolution skills
- Project managers aiming to build trust and collaboration with stakeholders
- Anyone responsible for guiding teams toward successful project delivery
Accreditations
