Build the leadership skills you need to guide project teams effectively. This course covers stakeholder management, communication, team building, and conflict resolution techniques to help you create a positive team environment and deliver successful project outcomes.
$612 excl. GST
Est. learning time: 18 hours
Access time: 180 days
Self-paced
The vast majority of project work in today's organizations is done in a team setting. In a team-based environment, project managers and team leaders have a tremendous responsibility and opportunity to develop and exhibit their leadership skills.
This course discusses the roles and responsibilities of the project team leader, in particular, their responsibility with regard to project stakeholders. It describes how team leaders can build a positive team environment through effective communication, team-building activities, and active listening. Lastly, the course outlines conflict resolution and problem-solving techniques that help team leaders manage and facilitate team interactions so projects can meet their objectives with the fewest issues possible.
- Define a team and identify six common types of teams
- Explain the Tuckman model of group development
- Describe how the project life cycle is relevant to team issues
- List the three sources of power for project team leaders
- Describe ways to manage stakeholder expectations
- Define active listening
- Identify the challenges of virtual teams and how they relate to the project team leader's roles
- Compare and contrast voting and consensus as methods for decision-making
- Identify and resolve team problems more effectively and efficiently
- Explain the different characteristics of effective and open team communication
- Explain different types of team-building activities
- Identify the best practices for using email and telephone among team members
- Identify several common team problems and apply methods for resolving these issues
Our courses are delivered through an intuitive, learner-friendly online platform designed with professionals in mind. Key features include:
- Designed for adult learners with engaging, practical content
- ADA compliant to ensure accessibility for all learners
- Customisable appearance so learners can adjust their view preferences
- Course search and progress tracking for easy navigation and completion monitoring
- Interactive tools such as games, flashcards, case studies, and knowledge checks
- Instructional videos and expert support to bring concepts to life and answer your questions
- Course feedback opportunities to continually enhance the learning experience
Watch the demo video here to see these features in action.
- 1.8 IACET CEUs
- 18 ATD CI Credits
- 18 PMI PDUs:
- 7 Ways of Working PDUs
- 10 Power Skills PDUs
- 1 Business Acumen PDUs
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Who should attend?
This course is ideal for project managers, team leaders, and aspiring leaders who want to strengthen their ability to lead teams effectively. It’s also valuable for:
- Professionals managing cross-functional or virtual project teams
- New project managers seeking practical leadership strategies
- Anyone responsible for stakeholder communication and team performance
- Leaders aiming to improve team collaboration, problem-solving, and conflict resolution skills
Accreditations
